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Continental USA (lower 48) International Shipping Shipping / Delivery Times
Military APO's FPO's Canada Express Delivery Options
Alaska, Hawaii, PR, VI UK, Germany, Europe Other International Orders


 



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Continental USA Shipping & Handling

What shipping method is used:
Diamond Drill & Tool generally ships via UPS ground - United Parcel Service.  UPS can not deliver to a PO Box, therefore, the Shipping Address must be a valid street address. However, for credit card processing purposes, your Ordered By address must match with the address to which your credit card statements are mailed.

Depending upon the specific size, weight, and destination, some small packages may be shipped via US Priority Mail if it is economical and delivery is expected to be faster than UPS.

 
Shipping & Handling Charges for destinations in continental USA
(lower 48 states):

 

If your product subtotal is:
 

S&H Charges
 

Under

20.00
 

5.75
 

20.00

to

34.99
 

6.25
 

35.00

to

44.99
 

6.75
 

45.00

to

59.99
 

7.25
 

60.00

to

79.99
 

7.75
 

80.00

to

99.99
 

7.95
 

100.00

to

199.99
 

8%

200.00

to

299.99
 

7%
 

300.00

to

above
 

6%
                                Alaska, Hawaii, Puerto Rico, US Virgin Islands and APO or FPO - See Below



 



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Shipping & Handling to Military APO's or FPO's

What shipping method is used:
The US Post Office will not allow UPS to deliver to a PO box, so the only delivery method available to ship to APO's and FPO's is Priority Mail of the US Post Office.  The Post Office is more expensive than UPS and the shipping cost is very dependent upon the actual weight of a package.  Shipping & handling charges can not be determined until that specific order is actually packaged and ready for shipment. 

How to determine Shipping & Handling to APO/FPO's:
When placing an order, please select the appropriate APO/FPO delivery option.  However, the shopping cart will calculate the normal UPS Ground Shipping & Handling charges as if the shipment were being shipped via UPS ground.  We will pull and weigh the order to determine the actual charges to ship via Priority Mail and we will e-mail you the actual shipping charge information to request your approval of the order before we finalize it.

The Shopping Cart has a place for special notes or requests after entering the name and address information.  If you would like, you can enter a note like "Please e-mail me the actual shipping charges to ship priority mail for my final approval".  However, even without such a note, we will e-mail you the actual shipping charge information to request your approval of the order before we finalize it.

Estimated additional charges for shipments to APO's and FPO's is shown below:

Estimated Additional Shipping & Handling Charges
for APO & FPO Shipments

      ---- Type of Order ----

Est Add'l Charges
Small group of tools & supplies

4.00          

Large group of tools & supplies

8.00          

Grinder or medium sized power tool

12.00          

Large saw or power tool

16.00          


Actual additional charges will be determined by
the actual number of boxes and actual weight of each specific order
.


 



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Shipping & Handling to US Areas Outside Continental USA
Alaska, Hawaii, Puerto Rico and US Virgin Islands

What shipping method is used:
The US Post Office will not allow UPS to deliver to a PO box, so the only delivery method available to ship to Alaska, Hawaii, Puerto Rico and the US Virgin Islands is Priority Mail of the US Post Office.  The Post Office is more expensive than UPS in the lower 48 states, but is less expensive for AK, HI, PR, & VI.  The shipping cost is also very dependent upon the actual weight of a package.  Shipping & handling charges can not be determined until that specific order is actually packaged and ready for shipment. 

How to determine Shipping & Handling to AK, HI, PR, VI:
When placing an order, please select the appropriate destination delivery option.  However, the shopping cart will calculate the normal UPS Ground Shipping & Handling charges as if the shipment were being shipped via UPS ground.  We will pull and weigh the order to determine the actual charges to ship via Priority Mail and we will e-mail you the actual shipping charge information to request your approval of the order before we finalize it.

The Shopping Cart has a place for special notes or requests after entering the name and address information.  If you would like, you can enter a note like "Please calculate the actual shipping charges to ship priority mail to me and e-mail them to me for my final approval - do not ship without my final approval".  However, even without such a note, we will e-mail you the actual shipping charge information to request your approval of the order before we finalize it.

Estimated additional charges for shipments to AK, HI, PR & VI is shown below:

Estimated Additional Shipping & Handling Charges
for Alaska, Hawaii, Puerto Rico & Virgin Island Shipments

      ---- Type of Order ----

Est Add'l Charges
Small group of tools & supplies

6.00         

Large group of tools & supplies

17.00         

Grinder or medium sized power tool

16.00         

Large saw or power tool

24.00         


Actual additional charges will be determined by
the actual number of boxes and actual weight of each specific order.


 



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 International Shipping & Handling To Canada
(All items except chemicals)

What items can be shipped:
All items can be shipped to Canada, Except Chemicals.  The shipper will not allow the shipment of chemicals.

What international shipping method is used:
Diamond Drill & Tool ships internationally to Canada, via U S Post Office - Global Priority Mail.  Diamond Drill & Tool will ship out the orders within 24 hours.  Estimated delivery time to Canada is about 8 to 15 days.  Delivery times to Canada can vary significantly depending upon the remoteness of the delivery location and may be longer for some areas.  Express delivery options are not available for Canada shipments.

How to determine Shipping & Handling Canada:
When placing an order, please select the appropriate Canadian delivery option - Up To 4 lbs or Power Tools.  There are two delivery options for Global Priority Mail to Canada.  The first is for drill bits and accessories that are less than 4 pounds.  The second option is for power tools like grinders and ring saws.  A power tool shipment may also include small accessory items, however it must ship as a power tool.  See the tables below for estimated shipping costs.  We will pull and weigh the order to determine the actual shipping charges.  If the actual charges are different than the estimate included in the shopping cart invoice, we will e-mail you the actual shipping charge information to request your approval of the order before we finalize it.

 

  Drill Bits & Accessories Up To 4lbs
Product Subtotal To
Canada

Under   $ 45.00

45.00  to  99.99

100.00 to 199.99

200.00 to 299.99

300.00 and above

12.00

24.00

27.00

30.00

9%
 Power Tools (Estimate Only)
Product
(No additional Items)
To
Canada

Grinder (Except Wizard IV)

Wizard IV Grinder

Flat Lap Grinder

DB-100 Bandsaw

Taurus 3 Ring Saw

55.00

65.00

62.00

58.00

70.00

 


 



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International Shipping & Handling
Australia, Europe, Mexico, UK & Others Listed

(Diamond Drill Bits & Small Items Only - no large products)

Australia
Belgium
Brazil
Chile
Columbia
Croatia
Czech Rep
Denmark
Finland
France
Georgia Republic
Germany
Greece
Greenland
Hungary
Iceland

Ireland
Italy
Japan
Latvia
Lithuania
Luxembourg
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Slovenia
Slovakia
South Africa
Spain
Sweden
Switzerland
Ukraine
United Kingdom
   (incl. England,    Scotland, Wales,
   N Ireland, others)

For shipping to Canada, see section above - <Click Here>
For countries not listed above, see next section -
<Click Here>

What items can be shipped:
Only Diamond Drill Bits or very small items under 4 pounds weight can be shipped internationally to the countries listed above (No Chemicals)No other products can be shipped as International Priority Mail - package weight is limited to 4 pounds or less.  Orders containing any items other than Diamond Drill Bits or other very small items will be delayed until the customer can be contacted and the order corrected.

What international shipping method is used:
Diamond Drill & Tool ships internationally to the countries listed below, via U S Post Office - International Priority Mail.  Although we ship out the orders within 24 hours, delivery times vary significantly depending upon the destination country and remoteness of the delivery location..

Estimated International Priority Mail Delivery Times  
      ---- Destination ----

Estimated Delivery
Canada, Mexico

8 to 15 days    
South America, Japan

14 to 25 days    
Western Europe

14 to 25 days    
Eastern Europe

20 to 40 days    
Australia, South Africa

25 to 50 days    

Delivery times can sometimes extend several days more depending upon the remoteness of the final delivery location, the efficiency of the destination country's mail service or periodic international security alerts.  US International Priority Mail is the only shipping option for international shipments.

                                 We can not ship to countries which are not listed below.

 


International Countries - Shipping Rate Group Table


Country  

Rate
Group
 

Country  

Rate
Group
 

Country  

Rate
Group
Australia
Belgium
Brazil
Chile
Columbia
Croatia
Czech Rep
Denmark
Finland

France
Georgia Rep

Germany
3
5
9
9
9
4
4
5
5
5
5

5
  Greece
Greenland
Hungary
Iceland
Ireland
Italy
Japan
Latvia
Lithuania
Luxembourg
Mexico
Netherlands
New Zealand
5
4
4
5
5
5

3
4

4
5
2
5
6
  Norway
Poland
Portugal
Romania
Slovenia
Slovakia
South Africa
Spain
Sweden
Switzerland
Ukraine
United Kingdom
 (Includes all of UK)
5
4
5
4

5
5
7
5
5
5
5

5



International Shipping to Countries Listed Above

   Rate Group->

Product Subtotal
  2
Mexico
& Others
3
Japan
& Others
4&5
U K
& Others
6,7,9
Brazil
& Others

Under   $ 45.00
 

16.00

19.00

20.00

19.00

45.00  to  99.99
 

20.00

24.00

24.00

24.00

100.00 to 199.99
 

23.00

28.00

28.00

28.00

200.00 to 299.99
 

25.00

34.00

32.00

34.00

300.00 and above
 

8%

10%

9%

10%

Only diamond drill bits or very small items may be shipped internationally.
United Kingdom includes:  Alderney, England, Guernsey,
Jersey, Northern Ireland, Isle of Man, Sark, Scotland and Wales

Based upon the information available to Diamond Drill & Tool, there are generally no import taxes or customs duties upon consumer quantities of diamond drill bits shipped from the USA to the international countries listed above.  However, there may be value added sales tax depending upon the country.  All import taxes, customs duties, sales taxes or value added taxes of the destination country (if any) are the responsibility of the purchasing/receiving individual or company.  For specific destination country import tax information, consult your local authority.



 



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International Shipments to Countries Not Listed Above
(For International Shipping Area, see above <Click Here>)

Why we can't ship to some International locations:
As a result of the extreme complexity of the many international import procedures, product restrictions, customs taxes, import duties and excise taxes, Diamond Drill & Tool does not currently have shipping systems in place to ship outside the USA and the international countries listed above.  However, we do have many customers outside this delivery area who have us ship to relatives or remail services in another country which is listed above.  In those cases, the receiving party is responsible for forwarding the shipment to its final destination and for compliance with the various import restrictions and import duties.

   
 


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Shipping / Delivery Times - Continental USA

We generally ship out orders within 24 hours.  Orders received by 1:00 pm central time on normal work days will ship out that afternoon.  Orders received after 1:00 pm may ship out on the following business day, depending upon order volume.  Orders received on holidays or weekends ship out on the next business day.  If  there is any problem or question on an order, we will contact you as soon as possible by e-mail or phone.  Additionally, an e-mail shipping confirmation is sent to the customer when the specific order has shipped.  Below is a map of  Estimated Delivery Days.  UPS does not deliver on weekends or holidays.

 


Estimated Delivery Times
(Business Days)
(Estimates Only - Not Guaranteed)

 

 

Need Express Delivery?
Scroll Down

Est Delivery Days, excuding weekends and holidays

Note:  Above delivery times do not include processing time to prepare an order for shipment.
Scroll Down for Express Delivery Options.

 


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Express Delivery Options (USA Only)

Diamond Drill & Tool generally ships via UPS ground transportation.  Normal UPS delivery times are shown above.  Some small orders may be shipped via Priority Mail (delivery in 2 to 3 business days).  Sometimes standard delivery may not be fast enough.  For shipments to destinations in the USA, we can also ship via UPS 3-day, 2-day or 1-day Air Freight, however due to the weight of some orders, the additional shipping costs to use these air-freight options can be significant.  Additionally, we must determine the exact size, weight and destination of the shipment for a specific order to determine the express delivery costs.  Examples below show ranges due to the various delivery zones:

Product
(no additional items)

Approximate
Regular Shipping

Est Add'l Cost
3-day Delivery

Est Add'l Cost
2-day Delivery

Est Add'l Cost
1-day Delivery
Several Drill Bits

$6

$5 - $7

$8 - $16 

$20 - $37
Several Hand Tools

$7

$9 - $12

$9 - $18

$20 - $37
Grinder

$10

$10 - $22

$16 - $35

$32 - $65
DB-100 Band saw

$14

$14 - $28

$20 - $40

$38 - $70
Taurus II Ring saw

$18

$18 - $30

$24 - $48

$38 - $70
Taurus 3 Ring saw

$22

$16 - $28

$18 - $38

$34 - $65
Orders placed after 1:00 pm CST may ship out on the following day.

To have us investigate the cost of shipping your order via express delivery, please place the following "Call me with Express Delivery Options" item into your shopping cart along with all the items for your order, finalize your order and provide the normal "ordered by", "ship-to" and "payment" information.

                 Call me with Express Delivery Options & Costs: 

You will notice that the "Call Me with Express Delivery Options" shows up as a zero cost line item on your order.  Please be aware that we are not notified of the order until the shopping cart is "closed out" and the order is "finalized".  When we receive the order, we will determine the various express delivery options and their costs and call you - ASAP.  You can evaluate the various options and costs and determine the best option for your specific needs.  Be sure to include your phone number - we don't use e-mail for this, as time is most important.

Our normal phone staff business hours are M-F 8:00-5:00 pm, Sat 9:00-1:00 pm CST.  For orders placed outside of normal business hours, please allow us time to review the order and investigate the express delivery options.  We will call you as soon as possible.

 
Other Areas of  Interest
Estimated Delivery Times?       See: Shipping Info
Phone-in or Mail-in Payment?   See: Payment by Phone or Mail
Priority Mail to APO/FPO?     See: Shipping Info-APO/FPO
Need Express Delivery?     See: Express Delivery Options
Priority Mail Shipping to AK, HI, PR, VI?   See: Shipping Info
Shipments to Canada?     See: Shipping Canada
Shipments to Australia or UK?     See: Shipping Aus/UK
Other International Shipments?     See: Shipping Info-Int'l
Product Guarantee & Return Policy?     See: Guarantee
Can't find what you need or want?     See: Catalog Index

 

 

Diamond Drill & Tool
Omaha, Nebraska



Also See: Contact Information

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Copyright Diamond Drill Bit & Tool 1998-2017.  All web site content, including images, pictures, graphics, layout designs and wording content and organization, are the exclusive registered property of Diamond Drill Bit & Tool. See Copyright Information

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