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How to Contact Us

Please contact us via e-mail.  For your convenience, to send an e-mail to us, merely click on our e-mail address below:

                                      
 

Our 800 numbers are included on all customer correspondence, e-mail order confirmations, shopping cart invoices, printed invoices, and included with all shipments.  This allows our customers to contact us as needed. 

We no longer publish our 800 numbers on the web site.  We originally listed the phone number information on the web site, and were swamped with miscellaneous phone calls that required us to add additional staff and phone lines to handle the many inquiries.  It quickly became obvious that the inquiries were questions that could easily be handled via e-mail and the large volume of calls were actually detracting from us providing prompt service to our customers.  After discussions with many of our customers, several staff meetings and much analysis, we removed the 800 phone numbers from the web site to reserve them for specific use by our regular customers.  We are sorry for this inconvenience, however, we respond quickly to e-mails and this allows us to provide the best possible service to our regular customers.  

 

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Contact us by Mail

If you would like to contact us by mail, our mailing address is:

  Diamond Drill & Tool Division
AmeriGlas Stained Glass
PO Box 27668
Omaha, NE  68127-0668

 

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Walk-In Sales

AmeriGlas/Diamond Drill & Tool has a 10,000 sq. ft. warehouse located near 90th & Maple in Omaha, Nebraska.  Since Omaha is physically located in the center of the U.S., delivery times are only 1 to 4 business days to nearly any part of the country.  However, since we do not have a formal showroom area, insurance restrictions strictly prohibit customers from visiting the warehouse. 

Due to insurance restrictions,     
customer visits and walk-in sales are strictly prohibited.     

 
Other Areas of  Interest
Estimated Delivery Times?       See: Shipping Info
Phone-in or Mail-in Payment?   See: Payment by Phone or Mail
Priority Mail to APO/FPO?     See: Shipping Info-APO/FPO
Need Express Delivery?     See: Express Delivery Options
Priority Mail Shipping to AK, HI, PR, VI?   See: Shipping Info
Shipments to Canada?     See: Shipping Canada
Shipments to Australia or UK?     See: Shipping Aus/UK
Other International Shipments?     See: Shipping Info-Int'l
Product Guarantee & Return Policy?     See: Guarantee
Can't find what you need or want?     See: Catalog Index

 

 

Diamond Drill & Tool
Omaha, Nebraska



Also See: Contact Information

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